An informed decision is the best decision.
The perception has often been that a consolidated claims/care management program provides greater efficiencies and outcomes, with one company providing an all-in-one solution.
There is another school of thinking, however, that this type of program presents opportunities for hidden fees and decreased accountability. It requires that you — as Andrew Carnegie famously said — “put all your eggs in one basket, and watch that basket.”
CONVENIENCE WITHOUT A CATCH
While the ‘convenience’ of a consolidated program can appear appetizing, an inspection of your program’s individual components is required for optimal gain. Choosing specialized service providers allows risk managers full access to program data and enables each program partner to thrive in their respective areas, leveraging each unique expertise to define strategies, goals, and objectives.
With a specialized program structure, the risk of revenue sharing is diminished, and the level of transparency and accountability is increased. The costs are clear and inclusive, preventing the “sticker shock” that comes when someone shines a light on hidden costs. Bottom line, you have the right to know where and how the revenue is shared. You should have access to all of the information to make the best, most informed decisions.
KNOWLEDGE IS KEY
Choosing distinct partners does not have to complicate a program. In turn, this design builds a strong team of partners working toward a common goal with you, the customer. Key advantages of working with a specialized managed care partner include improvements in workflow, transparency, and program performance as well as, leveraging independent core competencies based on knowledge and expertise.
Added benefits include:
- Diversity of expert partners, all working in their respective areas of expertise and knowledge
- Greater level of flexibility and customization of intelligent workflow processes
- Informed clarity in the billing and savings of each service
- Expanded scope of data acquisition and reporting to elevate understanding
- Enhanced knowledge of individual program elements, for a greater sense of confidence and control
Ultimately, the benefits translate into one thing: the power of choice.
Discover the Power of Choice.
Dream Bigger. Experience Better Managed CareSM.
